Trusteeship
As professional managers, we are conscious that ITC has been given to us in
"trust" by all our stakeholders. We will actualise stakeholder value and
interest on a long term sustainable basis.
Customer Focus
We are always customer focused and will deliver what the customer needs in terms of value,
quality and satisfaction.
Respect For People
We are result oriented, setting high performance standards for ourselves as individuals
and teams.
We will
simultaneously respect and value people and uphold humanness and human dignity.
We acknowledge that
every individual brings different perspectives and capabilities to the team and that a
strong team is founded on a variety of perspectives.
We want individuals
to dream, value differences, create and experiment in pursuit of opportunities and achieve
leadership through teamwork.
Excellence
We do what is right, do it well and win. We will strive for excellence in whatever we do.
Innovation
We will constantly pursue newer and better processes, products, services and management
practices.
Nation
Orientation
We are aware of our responsibility to generate economic value for the Nation. In pursuit
of our goals, we will make no compromise in complying with applicable laws and regulations
at all levels.