Editorial
A few weeks ago, the McKinsey Global
Institute, in its presentations to the Prime Minister, underlined the adverse impact of an
inefficient retail sector on the Indian economy's growth potential. Now, the government
has reportedly decided that foreign investment in retailing, something that most people
would have considered relevant to improving its productivity, should not be allowed. The
government apparently does not see how a fragmented, technologically primitive activity
can cope with a competitive onslaught from large players backed by foreign technology and
capital. However, the McKinsey analysis suggests that there is a large, positive
externality to the whole economy that can arise from efficiency improvements in retailing.
Its basic argument is that this will generate efficiencies all the way back up the product
chain, improving productivity and thereby accelerating growth.
This is a vital point. There are two major reasons why an inefficient retail sector
contributes to overall economic inefficiency. One, producers themselves have to make large
investments in a distribution network to access retailers. Hindustan Lever and ITC, for
example, are reputed, and deservedly so for the nationwide networks they have built and
maintained. But, the stark fact is that the cost of building such networks is a huge
deterrent - an "entry barrier" - for any potential competitor. Products of
other, smaller companies, which might have done very well otherwise, simply find it
impossible to get to the retailer, and therefore the consumer. Competitive threats, and
therefore productivity improvements, tend to be stifled.
The other is that a retail sector populated with large players will actively seek out the
best products and prices, rewarding efficient producers and penalising inefficient ones.
It cannot be dictated to by the salesperson of a dominant manufacturer. The cost savings
from active merchandising, combined with other scale economies, will allow it to not just
push down margins but also to use flexible pricing as a competitive device when business
is slack. Consumers benefit directly because of lower prices and greater choice, but so
does the economy, because producers have to deal with consumers through an aggressively
cost-cutting retail rector. Only the efficient can hope to survive this intermediation.
From a policy perspective, if both these factors can contribute significantly to economic
growth, then, clearly, this is a sector in which investment - domestic or foreign - should
be facilitated, not deterred.
It is understandable that the government is concerned with the interests of potential
losers - the innumerable small, family-owned and managed retail outlets. But it must
recognise that they also have certain innate strengths which large chains cannot replicate
- convenience, personalised service , neighbourhood and community relationships and
comfort with small transactions. They will undoubtedly have to energise themselves to
develop new competitive strategies, but this has been true of all sectors opened up to
foreign investment; why should it be any different here? Even in the US and Europe, where
mass merchandising has reached its zenith, boutiques co-exist with supermarkets. The only
criteria that should apply are the interests of the consumer and of the national economy.