With the addition of 10 more exclusive stores, the 'Wills Lifestyle' world-class shopping experience now extends to 48 stores across 38 cities in India. The product range was expanded with the launch of ‘Wills Classic’ in the high potential formal work wear segment, ‘Wills Clublife’ for party wear and ‘John Players’ in the mid priced segment.

The 250-room ‘ITC Hotel Sonar Bangla Sheraton & Towers’ in Kolkata was commissioned on January 1, 2003. This super deluxe hotel's unmatched ambience combines the best features of a resort with the contemporary functionalities of a business hotel, drawing widespread accolades as Asia’s finest business resort.