ITC believes that the challenge of attaining international dimensions is at once
humbling, inspiring and exciting. In the ultimate analysis, the cutting edge in the
realisation of such an aspiration would be provided by the dynamism of its human
The secret of creating a winning corporation lies in the appreciation of the potential
of human capital, and in the ability of the distributed leadership within the Company to
nurture and mobilise such talent.
ITC believes that training requirements vary with each phase of the individuals
career growth. Keeping this in mind, the training programmes must be sound in their
objectives and effective in their delivery.
||ITC invested 54,072 mandays in training 19,883
persons (including 11,013 mandays of training provided to various employees of the service
providers at different locations). The Company, on an average, provided 2.7 mandays of
training to each employee.
The training matrix in the Company endeavours to provide a
balance, with a strong functional bias in the early years, and an emphasis on managerial
and business skills in mid and late career stages. The programme includes high-level
international training events at key points. Training also seeks to continuously build
awareness of other functions at every stage of the process.
Environment, Occupational Health & Safety training constituted a significant
proportion of the total training. The Company places serious emphasis on Risk Management
and Fire, Electrical and General Safety training to encourage the participation of
employees at all levels.