Prevention of Discrimination at the Work Place
ITC acknowledges that every individual brings a different and unique set of
perspectives and capabilities to the team. A discrimination-free workplace for employees
provides the environment in which diverse talents can bloom and be nurtured.
Policy: ITC's approach to its human
resources is premised on the fundamental belief of fostering meritocracy in the
organisation, which promotes diversity and offers equality of opportunity to all
employees. ITC does not engage in or support direct or indirect discrimination in
recruitment, compensation, access to training, promotion, termination or retirement based
on caste, religion, disability, gender, age, race, colour, ancestry, marital status or
affiliation with a political, religious, or union organisation or a minority group.
Implementation: The policy is
communicated to all employees through induction programmes, policy manuals and intranet
portals. The custodian of this policy is the Divisional Chief Executive or the SBU Head of
The speedy resolution of formal complaints is premised on the freedom of employees to
approach higher officials in case the issue is not settled at the level of his/her
immediate superior. The salient features of the issue and steps taken towards its
resolution are minuted. For the unionised employees, compliance with the policy is ensured
through a robust grievance handling procedure and the presence of a union that is expected
to bring violations to the notice of the unit HR Head.
Monitoring & Auditing: The
accountability for the application of this policy rests with the Unit Head who reviews
anti-discriminatory complaints annually or on a case-by-case basis. The HR department of
the Division/SBU reports annually on incidents of discrimination, if any, to the SBU Head
or the Divisional Chief Executive. Corporate Human Resources conducts non-discrimination
reviews annually on a sample basis with Unit Heads and through on-site assessments.
Compliance during 2005-06: Compliance
with the policy is evident from the transparent system of recruitment and the practice of
exit interviews, which are undertaken by a manager not directly connected with the
During 2005-06 no incident of discrimination in any of the ITC units was reported.