National Voluntary Guidelines on Social, Environmental & Economic Responsibilities of Business

PRINCIPLE	NATIONAL VOLUNTARY GUIDELINES ON SOCIAL, ENVIRONMENTAL AND ECONOMIC RESPONSIBILITIES OF BUSINESS	COVERAGE IN SECTION OF SUSTAINABILITY REPORT 2013
1	Businesses should conduct and govern themselves with Ethics, Transparency and Accountability	Governance, Commitments and Engagements

2	Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle	'Sustainable Sourcing and Replenishment of Resources covered in the following sub-sections: Material Sustainability in ITC’s Businesses Wasteland Development - Social Forestry; Soil and Moisture Conservation under “Social Investments - Mission Sunehra Kal” Sustainable Manufacturing of Products covered in the following sub-sections: Minimising Carbon Intensity And Adopting A Low Carbon Growth Path under “Climate Change and Sustainable Development” Water Conservation under Water Management Resource Conservation; Towards 100% Recycling under "Recycling and Waste Management" Sustainable Products covered in the following sub-section: Product Responsibility Sustainable Use of Service covered in the following sub-section: Built Environment under "Climate Change and Sustainable Development"

3	Businesses should promote the wellbeing of all employees	Labour Practices and Decent Work

4	Businesses should respect the interests of, and be responsive towards all stakeholders, especially those who are disadvantaged, vulnerable and marginalized	'Mechanism of engaging and consulting with the stakeholders covered in the following section: Stakeholder Engagement under "Governance, Commitments and Engagements" Responsiveness to all stakeholders including those who are marginalized, covered in the following section: "Labour Practices and Decent Work" "Social Investments - Mission Sunehra Kal" "Building Skills And Social Infrastructure Around Our Factories"

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