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Citizen First

As a Company that continuously strives to be ‘Citizen First’, ITC attaches critical importance to its responsibility to contribute to the ‘triple bottom line’, namely the augmentation of economic, ecological and social capital. This commitment finds expression in the Company’s sustainable development philosophy, which recognises the need to not only preserve but also enrich precious environmental resources while providing a safe and healthy workplace for its employees.

ITC’s social development initiatives harmonise the Company’s endeavour to create shareholder value with making a substantial contribution to society. The thrust of the Company’s social sector investment is in four areas:(a) Web-enablement of the Indian farmer through the e-Choupal initiative; (b) Natural resource management, which includes wasteland, watershed and agriculture development; (c) Sustainable livelihood creation, comprising genetic improvement in livestock productivity and women’s economic empowerment; and (d) Community development, with focus on primary education and health & sanitation.

 
 

 

Web-enablement
   of the

Indian farmer

The e-Choupal initiative

Continuing the expansion of its rural footprint, ITC scaled up the total number of e-Choupals to 6000. The reach of the initiative has widened to nearly 36,000 villages, empowering over 3.5 million farmers in the states of Madhya Pradesh, Uttar Pradesh, Haryana, Uttaranchal, Rajasthan, Maharashtra, Karnataka, Andhra Pradesh and Kerala.

The e-Choupal, apart from imparting knowhow and facilitating price discovery for the farmer, is fast becoming a two-way distribution channel for goods and services. During the year, significant progress was made in the marketing of products and services through the e-Choupal channel, with throughput doubling to almost Rs 100 crores. The channel now distributes products from 45 companies – both public and private sector – in categories ranging from FMCG and consumer durables to automotive and agri inputs.


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