ITC Limited

Report and Accounts 2008   

   

Engaging The Consumer

The entire media spectrum, namely television, radio, print and outdoor, is effectively leveraged to communicate the brand value propositions to consumers in an engaging and meaningful manner. Additionally, large-scale consumer engagement activities are undertaken in malls and colleges, offering free hair washes, product samples and interactive games. Footfall-intensive large format retail outlets are also used for extensive product sampling. These direct consumer engagement activities provide the consumers an interesting and dedicated forum to interact with ITC’s brands.

   
   
 
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