ITC Limited

Report and Accounts 2008   


ITC Infotech

ITC Infotech, ITC’s fully owned subsidiary, is on a high growth trajectory. The company’s focus on providing cutting edge business solutions resulted in a top line growth of more than 45% during the financial year under review, with a sizeable addition to its customer asset base, exceeding the estimated industry growth of 23%.

ITC Infotech has carved a niche for itself as a leading IT solutions provider by addressing customer needs through innovative solutions. Nothing is more reflective of this successful strategy than the fact that the world’s first ever CRM based loyalty solution for Finnair, Finland’s largest airline, was implemented by ITC Infotech. ITC Infotech’s leadership capabilities accrue from business critical engagements with leading organisations across the globe. The company’s client list includes one of the world’s leading steel manufacturers, a global retail giant, one of United Kingdom’s biggest banks, an international logistics and courier services company, two of the world’s foremost network airlines, a global office furniture leader, one of the world’s leading emerging markets banks, a premium provider of engineering and construction services based in the Nordic region and a web services company operated by one of the world’s largest media conglomerates, to name a few.

Alliances with platform providers and product majors ensure that ITC Infotech is consistently at par with the best in the Industry. The company is developing unique offerings for customers in partnership with Compuware, industry leader in enterprise software and IT services. The association with Dr. Lauterbach & Partners, Germany-based leading printing and packaging solution provider, will help the company offer value-added IT services to global customers in the printing and packaging space. To enhance expertise in Document Output Management, the company has partnered Switzerland-based ISIS Papyrus, innovator in enterprise communication and process solutions, and California-based Intalio, a leading vendor of Open Source Business Process Management (BPM) and Services Oriented Architecture (SOA) software. NewsPage, a leader in mobility applications and services, will strengthen the company’s mobility solutions. ITC Infotech has also launched ‘Mobile Technology’ services in conjunction with Mobio, the global leader in Mobile 2.0 application development.

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