ITC Limited

Report and Accounts 2011   

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image of kaya kalp - The Royal Spa, ITC Mughal, Agra

ITC has redefined the fine art of hospitality in myriad ways through its hotel chain that spans a network of over 100 hotels in more than 90 locations. The iconic ITC Hotels, comprising the super-premium luxury hotels in the group, not only offer unmatched hospitality but have also set new standards of excellence in cuisine, accommodation, environment and guest safety.
As an employment multiplier creating sustainable livelihoods, ITC’s hotels make a meaningful contribution to national economic development while enriching the tourism landscape of the country.
Committed to creating new benchmarks in responsible hoteliering, ITC-Hotels have today established the world's first and largest green hotel chain, re-engineering every sinew of its signature properties to deliver a unique value proposition to its discerning guests.
A philosophy of sustainable hospitality that we call 'Responsible Luxury'
An ethos that integrates the highest level of international green best practices with contemporary design to deliver unmatched guests experiences.
A commitment that harnesses every element of nature in an inspired setting to create a footprint that contributes to being planet positive.
image of EDO, ITC Gardenia, Bengaluru image of Lotus Pavillion, ITC Gardenia, Bengaluru

Responsible Luxury is manifest in ITC Hotels in many ways:

  • In achieving the prestigious LEED® (Leadership in Energy & Environmental Design) Platinum rating for all its luxury hotels, a first-of-its-kind achievement in the world.
  • In ITC Sonar being the only hotel in the world to earn carbon credits under the UNFCCC (United Nations Framework Convention on Climate Change) Kyoto Protocol’s Clean Development Mechanism.
  • In going the extra mile to power four Luxury Hotels —ITC Gardenia, ITC Windsor, ITC Maratha and WelcomHotel Sheraton Rajputana through renewable energy. ITC Grand Chola, the upcoming hotel in Chennai will also be run on renewable energy.
  • In product design that is at the heart of these efforts in the form of green buildings that are energy efficient, utilize renewable energy, conserve and recycle water while taking concrete steps to preserve the eco-system around them.
  • In several other initiatives that have been implemented with great success including ISO 14001 certification, rainwater harvesting, solar heating, auto power sensors in rooms, recycling water for gardens, turning kitchen waste to compost and so on.
  • In nurturing the unique talent that People with Disability possess and offering them respectful employment and training.
Responsible Luxury is indeed the soul of ITC Hotels. For the discerning guest, this means sleeping with a clear conscience, knowing that we have spent tireless efforts to ensure a positive environmental footprint, and will continue to do so through constant innovation. Also knowing that the best in Luxury can also create a better future for the planet.
Because it is Luxury that cares.
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