ITC Limited

Report and Accounts 2012   

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BUSINESS UPDATE : ITC INFOTECH

 

ITC Infotech has developed in-depth expertise across SAP technologies, with large number of implementations. ITC Infotech’s Supply Chain Performance Management solution implementation for a leading global beverage manufacturer, in partnership with SAP Consulting, won the award for innovation by the US Supply Chain Council (SCC). SCC is a renowned global nonprofit organisation.

As an Oracle Platinum Global Loyalty Marketing Partner, ITC Infotech is providing end-to-end SaaS Services, powered by Airline, Retail & Hospitality domain expertise. ITC Infotech is also a co-development and preferred implementation partner of Oracle for a number of solutions, including Oracle Airline Data Model, Automation tool (iPAD, iPhone, Windows) on Siebel CRM On Demand platform and Quick-start Trade Promotion Management (TPM) for the CPG Industry.

Inspired by ITC’s commitment to the Triple Bottom Line, ITC Infotech has launched the company’s first software product – ‘OptSustain’, which assists customers with managing and reporting corporate sustainability performance.

To support its growing business, ITC Infotech has also expanded its global footprint and set up offices in France, Korea, Hong Kong and Germany. In India, ITC Infotech has opened a new development centre in Pune, Maharashtra, to support the growing Product Lifecycle Management (PLM) Practice. State-of-the-art development centres have been set-up in the ITC Infotechpark in Bengaluru, including centres for Banking Financial Services & Insurance, Infrastructure Services.

The company’s human capital has been the driving force behind its growth and has expanded to over 5000 employees globally.

The company has launched an organisation wide employee volunteering programme under the umbrella of Employee Leagues – an initiative driven by employees that provides a forum for employees to showcase creativity, innovation, social awareness and other interests.

ITC Infotech was certified as an ISO 20000 organisation, and listed on the APMG website (a popular IT Service Management Forum site).

ITC Infotech’s expertise as an outsourcing partner has been recognised globally. The company is ranked 26th in the Leaders Category for the ‘2011 Global Outsourcing 100’ by the International Association of Outsourcing Professionals (IAOP). ITC Infotech has been featured in the Leader’s Category for 5 consecutive years.

The company has also been listed in the 2011 Global Sourcing 100 by Global Services and neoIT for the 7th consecutive year.

The international analyst community continues to acknowledge ITC Infotech as a leader in identified niches, with the company featuring in numerous reports by analyst firms such as independent research firms, Forrester Research, Inc and Gartner.

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