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Investor Service Centre

     

    Service of Documents through Electronic Mode

     

    The Company sends Notices, Reports and Accounts and other communications in electronic mode to those Shareholders who have registered their e-mail addresses with the Company or with the Depositories, and in physical mode to the other Shareholders.


    However, in conformity with the regulatory requirements, the Report and Accounts 2023 was sent only through electronic mode to those Shareholders who had registered their e-mail addresses with the Company or with the Depositories. The Company is providing physical copies of the said Report and Accounts 2023 to the Shareholders, upon request.


    Registration of e-mail addresses


    Shareholders may register their e-mail addresses with the Company at https://eform.itcportal.com. Alternatively, Shareholders may send a letter requesting for registration of their e-mail addresses, mentioning their name and DP ID & Client ID / folio number, through e-mail to isc@itc.in or by post to the Investor Service Centre of the Company at 37 Jawaharlal Nehru Road, Kolkata 700 071.
     

    Transfer of Shares

     

    Pursuant to Notification No. SEBI/LAD-NRO/GN/2018/24 dated 8th June, 2018 of the Securities and Exchange Board of India (SEBI) for amendment of Regulation 40 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, read with SEBI's Press Release No. 49/2018 dated 3rd December, 2018, transfer of shares held in physical form by a shareholder has been prohibited with effect from 1st April, 2019; this prohibition, however, is not applicable in case of transmission or transposition of shares.

     

    If you wish to transfer any shares of the Company held in physical form, you will be required to first dematerialise such shares and thereafter transfer the same in dematerialised form. You may therefore, in your own interest, get such shares dematerialised.

     

    To know about the process of dematerialisation of shares Click here

     

    For SEBI Notification dated 8th June, 2018 and Press Release dated 3rd December, 2018 Click here

     

    For SEBI Circular no. SEBI/HO/MIRSD/RTAMB/CIR/P/2020/166 dated 7th September, 2020 regarding re-lodgement of transfer deeds originally lodged prior to 1st April, 2019 Click here

     

    Please get in touch with the Investor Service Centre of the Company for any further information in the matter.

    • Postal Ballot Notice
    • Instructions for Remote E-voting

ITC's Investor Service Centre (ISC), registered with SEBI as Category II Share Transfer Agent, provides share registration and related services from its office located at the Company's headquarters in Kolkata. Such services are provided by a dedicated and trained team of professionals backed by state-of-the-art infrastructure. The ISC is accredited with the ISO 9001:2015 certification for investor servicing.

Address for correspondence with ISC

Investor Service Centre
ITC Limited,
37 Jawaharlal Nehru Road
Kolkata 700 071 India

Email for assistance and / or grievance redressal -

Telephone nos.
(with message recording facility)		 - 1800-345-8152 (Toll free)
  033 2288-6426, 033 2288 0034
Facsimile no. - 033 2288-2358
Office Hours - 9.00 a.m. to 1.00 p.m.
(Monday to Friday) - 2.00 p.m. to 5.30 p.m.
  • Shareholders visiting ISC are requested to use the Russell Street entrance
  • For any information / assistance on Share related matters, including Dematerialisation, Rematerialisation, Transmission of Shares, Sub-division or Consolidation of Share Certificates, Issue of Duplicate Share Certificates, Dividend etc. you may contact the following officials at ISC Investor Cell:
    Ms. Sreya Bhattacharya : Extn 3506
    Ms. Mouparna Sani : Extn 3505
  • Mr. Tunal Kumar Ghosal, Deputy Secretary, is the Head of ISC and is also the Compliance Officer under the SEBI (Registrars to an Issue and Share Transfer Agents) Regulations, 1993. He may be contacted at 033-2288 9371 (Extn 3520) or tunal.ghosal@itc.in for any assistance or investor grievance.
  • You may also contact:
    Mr. R. K. Singhi, Executive Vice President and Company Secretary
    Telephone: 033-2288 9371

General Information
Depository Activity

Share Registration