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ITC Infotech Launches Services for Life Sciences Industry
24 Nov 2010

ITC Infotech, is a global IT services and solutions company and a   fully owned subsidiary of ITC Ltd.  ITC Infotech and Oracle   have co-developed a new and differentiated offering for the life science   industry- Siebel CRM Offline Client for Life Sciences.   The Siebel CRM   Offline Client for Life Sciences empowers field-forces with a highly   user friendly solution focused on enabling daily activities including:   contact and account management, call planning, sample drops and   signature capture and interactive electronic detailing.  ITC Infotech   now offers implementation and consulting support for this new product to   ensure rapidly deployment entailing Life Science industry best   practices.

According to Anthony   Lye, Senior Vice President, Oracle CRM, “Life Science field   representatives are now focused on increasing their productivity by   spending more time meeting with physicians instead of on routine   administrative tasks.  ITC Infotech has worked closely with Oracle and   our customers to deliver  a  solution to improve the quality of   physician interaction and reduce administrative burden.”

According to Mr. L N   Balaji, President, ITC Infotech US Operations, “Pharmaceutical companies   today are moving away from blockbuster drugs and are focusing on   targeted personalized therapies. Optimization and streamlining of   processes throughout the industry value chain has increased   substantially. Liife sciences companies are today looking at information   technology to enable enhanced automation of business process that   ensures increased and continued business value. ITC Infotech’s domain   experts and technical know-how, together with its relationship with   Oracle, will add discernable value to life sciences companies.”

Being a  Platinum Oracle   PartnerNetwork partner, ITC Infotech brings deep domain knowledge of    theLife Sciences industry and is uniquely positioned to provide the best   consulting  services. It also possesses delivery capabilities around   Marketing, Sales and Customer Service functions.  ITC Infotech has also   developed extensive experience in global implementations on Siebel and   has certified capability on CRM On-Demand platform.  ITC Infotech will   primarily focus on the North America, Europe and Asia Pacific markets.

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