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ITC Infotech Certified by SAP as a Global Provider of Application Management Services
19 Mar 2009

ITC Infotech, a global IT services company and a fully owned subsidiary of ITC Ltd., today announced it has been certified by SAP as a global provider of application management services. ITC Infotech received this certification after successful completion of an audit process that included capability assessment of more than 300 aspects, spanning across multiple facets of SAP® solutions.

ITC Infotech received certification from SAP of its ability to deliver application management services based on SAP technology. It further validates ITC Infotech’s capabilities in managing SAP solutions within an application management environment, through relevant processes and procedures required to safeguard applications.

“With this certification, we are uniquely positioned to provide SAP-certified application management services on a global scale,” said Mr. V V Rajasekhar, vice president, ITC Infotech. “Our services aim at reducing the total cost of ownership (TCO) by up to 30 percent, from the first year of the engagement.”

Now, more than ever, organizations of all sizes are under pressure to boost productivity by optimizing business processes and IT systems. As an SAP-certified global provider of application management services, ITC Infotech offers individual support, optimization, and continuous improvement of SAP solution-based landscapes – in part or as a whole – anytime, anywhere. ITC Infotech’s services are designed to provide permanent availability and optimum performance of all business-relevant processes for SAP customers. Additionally, industry-specific accelerators and unique methodology for knowledge transfer (KT) will help ITC Infotech customers realize quick return on investment (ROI).

“ITC Infotech has been successfully certified as a global provider of application management services,” said Michael Ressemann, global head of BPO Solution Delivery and Partner Enablement at SAP. “This SAP certification confirms ITC Infotech’s capabilities to provide professional application management services to SAP customers worldwide, through which customers can benefit from comprehensive service offerings from ITC Infotech. This partnership is an important extension of the SAP application management provider ecosystem.”

With a thorough understanding of SAP technologies and deep domain expertise across industries, ITC Infotech is well positioned to enhance the value of customers’ investments in SAP solutions. ITC Infotech has a rich experience of successfully addressing multi-site, multi-lingual, and multi-national requirements related to SAP solutions.

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