The Factories Act of 1948 with its numerous amendments, and the Factory Rules in the States, encompass almost all the requirements of recording and notifying occupational accidents and diseases in the factories. Indian statutes on this subject are in line with requirements of the International Labour Organisation (ILO).

All the provisions of these statutes are implemented at ITC Units. They are also regularly audited for proper application. In case of any accident or injury, the Manager of the Department concerned and the Unit EHS Manager document all relevant information – person(s) involved, time of occurence, the extent of injury or damage to any Company asset, and so on.

All first aid injuries, incidents (accidents without injury or property damage), dangerous occurences, fires and serious accidents are required to be investigated by trained managers (including the Unit EHS Manager) and action taken to prevent similar recurrence.

In any accident where the injured is likely to be unfit for more than 48 hours, the report in the prescribed format is sent to the Inspector of Factories.

In case of any fatal accident, an enquiry committee is constituted within 48 hours of the accident to investigate its root cause, specify the human or system failure responsible and to recommend action to prevent future recurrence. The findings and recommendations are discussed in the monthly meetings of the Safety Committee. The findings are circulated to all Departmental Heads/Chiefs to take necessary measures to pre-empt similar accidents in the future.

All serious accidents are informed to the Divisional and Corporate Management Committees.