Previous | Next  


Vision, Mission and Core Values

ITC’s Vision:
Sustain ITC’s position as one of India’s most valuable corporations through world class performance, creating growing value for the Indian economy and the Company’s stakeholders.

ITC’s Mission:
To enhance the wealth generating capability of the enterprise in a globalising environment, delivering superior and sustainable stakeholder value.

ITC’s Core Values:
ITC’s Core Values are aimed at developing a customer-focused, high-performance organisation which creates value for all its stakeholders.

Trusteeship
As professional managers, we are conscious that ITC has been given to us in “trust” by all our stakeholders. We will actualise stakeholder value and interest on a long term sustainable basis.

Customer Focus
We are always customer focused and will deliver what the customer needs in terms of value, quality and satisfaction.

Respect For People
We are result oriented, setting high performance standards for ourselves as individuals and teams. We will simultaneously respect and value people and uphold humanness and human dignity. We acknowledge that every individual brings different perspectives and capabilities to the team and that a strong team is founded on a variety of perspectives. We want individuals to dream, value differences, create and experiment in pursuit of opportunities and achieve leadership through teamwork.

Excellence
We do what is right, do it well and win. We will strive for excellence in whatever we do.

Innovation
We will constantly pursue newer and better processes, products, services and management practices.

Nation Orientation
We are aware of our responsibility to generate economic value for the Nation. In pursuit of our goals, we will make no compromise in complying with applicable laws and regulations at all levels.



HOME | PREVIOUS | NEXT

Sustainability Reports Archives
Sustainability Report 2013 | Sustainability Report 2012 | Sustainability Report 2011 | Sustainability Report 2010
Sustainability Report 2009 | Sustainability Report 2008 | Sustainability Report 2007 | Sustainability Report 2006
Sustainability Report 2005 | Sustainability Report 2004