ITC Limited

Report and Accounts 2010   

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Business Update: ITC Infotech

Partnerships for Building Deep and Differentiated Capabilities

ITC Infotech focuses on developing deep and differentiated capabilities to enhance expertise in specific industry domains, business solutions and technologies. This renewed focus on delivering enduring value to customers forms the bedrock of the Company's growth strategy. The Company has been able to achieve differentiation in niche areas and continues to gain competitive advantage, strengthening market standing.

In yet another unique initiative, ITC Infotech and Oracle have signed a multi-year Master Co-Development Agreement. As a part of this agreement, ITC Infotech and Oracle will collaborate on a series of Development Projects through the establishment of a specialised Oracle Industry Solutions Center of Excellence. This Center, at ITC Infotech, will be a co-development initiative covering Application Integration Architecture (AIA), Business Intelligence and Business Applications products. ITC Infotech currently provides consulting resources for a Life Sciences Industry product (PCD) in the area of electronic detailing as well as for Consumer Goods Industry products (TPM Quickstart) in the area of Trade Marketing Management.

ITC Infotech and TipTop Technologies, a leading search technology company, launched an innovative search engine- TipTopSM - to enable internet users find the best and most relevant answers for any search, along with an opportunity to directly engage with people to share their experiences related to the search topic.

ITC Infotech also established a Centre of Excellence (CoE) for Testing and Quality Assurance services for Thomson Reuters, around Thomson Reuters’ flagship risk management software Kondor+. This Centre of Excellence (CoE) will support the launch of Thomson Reuters’ new 'Customer Migration Service', aimed at reducing the 'end-to-end' cost and time required for major risk management software upgrades.

The Company also launched services to help customers migrate seamlessly to the latest Windows 7. The Company has partnered with Microsoft to offer services around Microsoft’s Application Compatibility Framework (ACF). ITC Infotech has developed a methodology to help customers mitigate application issues around Windows 7, through Microsoft’s proven ACF framework. In association with Microsoft, ITC Infotech will work with customers in resolving compatibility issues.

ITC Infotech inaugurated an Auto ID Solutions Centre, dedicated to incubating solutions using advanced technologies. The Company has developed solutions using technologies such as RFID (Radio Frequency Identification), GPS (Global Positioning System), Wi-Fi, GSM/GPRS (Global System for Mobile Communications/General Packet Radio Service), biometrics, smartcards, magnetic stripes, barcodes etc.

 

 
   
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