ITC Limited
Sustainability Report 2013
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GRI Indicators-Index

GRI - G3 INDICATORS GRI - G3 INDICATOR DESCRIPTION UNGC COP ELEMENT PAGE/LEVEL OF REPORTING AND EXPLANATION
HUMAN RIGHTS
DISCLOSURE ON MANAGEMENT APPROACH ACTION TAKEN TO IMPLEMENT PRINCIPLES 1,2,3,4,5 & 6 Ø
Security is part of a Unit’s management responsibility, which in turn is bound by Company policies, the compliance to which is internally audited
INVESTMENT AND PROCUREMENT PRACTICES
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening Outcomes from implementing principles 1,2,3,4,5 and 6
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken Actions taken and outcomes from implementing principles 1, 2, 3, 4, 5, and 6
NON-DISCRIMINATION
HR4 Total number of incidents of discrimination and actions taken Outcomes from implementing principles 1,2, and 6
FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights Actions taken to implement principles 1, 2 and 3
CHILD LABOUR
HR6 Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour Actions taken to implement principles 1, 2 and 5
FORCED AND COMPULSORY LABOUR
HR7 Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour Actions taken to implement principles 1, 2 and 4
SOCIETY    
DISCLOSURE ON MANAGEMENT APPROACH ACTIONS TAKEN TO IMPLEMENT PRINCIPLE 10
We comply with all applicable statutes, which cover all aspects of anti-competitive behaviour. These are audited by internal audit teams for compliance
COMMUNITY
SO1 Nature, scope, and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting *
CORRUPTION
SO2 Percentage and total number of business units analysed for risks related to corruption Outcomes from implementing principle 10
SO3 Percentage of employees trained in organisation’s anti-corruption policies and procedures  
SO4 Actions taken in response to incidents of corruption Actions taken to implement principle 10
PUBLIC POLICY
SO5 Public policy positions and participation in public policy development and lobbying Actions taken to implement principles 1 - 10
COMPLIANCE
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations *
PRODUCT RESPONSIBILITY
DISCLOSURE ON MANAGEMENT APPROACH ACTIONS TAKEN TO IMPLEMENT PRINCIPLES 1 AND 8
Systems and procedures are in place for the Businesses, where the aspect of customer privacy is material such as ITC Infotech and ITC Hotels. Compliance to written policies on this aspect is audited regularly
CUSTOMER HEALTH AND SAFETY
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures Actions taken and outcomes from implementing principle 1 Ø
We have initiated life cycle assessment studies for certain product categories to enable us to report in 2015
PRODUCTS AND SERVICES LABELLING
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements Actions taken and outcomes from implementing principle 8
MARKETING COMMUNICATIONS
PR6 Programmes for adherence to laws, standards and voluntary codes related to marketing communications, including advertising, promotion and sponsorship *
COMPLIANCE
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services *

* There is no COP requirement Fully Reported Ø Partially Reported Ο Not Reported

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