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GRI - G4 COMPLIANT
In Accordance - Comprehensive

GRI - G4 Content Index

General Standard Disclosures| Specific Standard Disclosures

GRI - G4 Disclosures

UNGC - COP^# Elements

Category: Economic

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Material Aspect: Economic Performance

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Generic Disclosures on Management Approach (DMA)	*	Economic Performance: Disclosure of Management Approach (DMA):	-	-
G4-EC1	Direct economic value generated and distributed	*	Economic Performance	-	-
G4-EC2	Financial implications and other risks and opportunities for the organisation's activities due to climate change	Action taken on Principle 7	-	We have not disclosed the information on this indicator owing to unavailability of appropriate framework and reliable information needed for representative estimation of the financial implications of the risk or opportunity. We will evaluate appropriate framework for complete disclosure on this indicator within next 3-4 years.	-
G4-EC3	Coverage of the organisation's defined benefit plan obligations	*	Economic Performance: Engaging Talent, Local Hiring and Senior Management	-	-
G4-EC4	Financial assistance received from government	*	Economic Performance: Financial Assistance from Government	-	-

Material Aspect: Indirect Economic Impacts

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	*	Economic Performance: Corporate Social Responsibility	-	-
G4-EC7	Development and impact of infrastructure investments and services supported	*	Economic Performance: Corporate Social Responsibility	-	-
G4-EC8	Significant indirect economic impacts, including the extent of impacts	*	ITC's Mission Sunehra Kal for Sustainable & Inclusive Growth	-	-

Material Aspect: Procurement Practices

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	*	Economic Performance: Locally based Suppliers	-	-
G4-EC9	Proportion of spending on local suppliers	*	Economic Performance: Locally based Suppliers	-	-

Category: Environmental

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Generic Disclosures on Management Approach (DMA)	Actions taken to implement principles 7,8,9	Management Approach: Environmental Performance	-	-

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Material Aspect: Materials

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 7,8	Raw Materials: Management Approach, The Road Ahead	-	-
G4-EN1	Materials used by weight or volume	Outcomes from implementing Principle 7,8	Raw Materials: ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN2	Percentage of materials used that are recycled input materials	Outcomes from implementing Principle 8	Raw Materials: ITC's Performance	-	Yes/ Independent Assurance Statement

Material Aspect: Energy

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 7,8,9	Energy: Management Approach, The Road Ahead	-	-
G4-EN3	Energy consumption within the organisation	Outcomes from implementing Principle 7,8	Energy: Reporting ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN4	Energy consumption outside of the organisation	Outcomes from implementing Principle 8	Energy: Reporting ITC's Performance	-	-
G4-EN5	Energy intensity	Outcomes from implementing Principle 8	Energy: Reporting ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN6	Reduction of energy consumption	Outcomes from implementing Principle 8,9	Energy: Reporting ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN7	Reductions in energy requirements of products and services	Outcomes from implementing Principle 8,9	Energy: Reporting ITC's Performance	-	-

Material Aspect: Water

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 7,8	Water Management: Management Approach, The Road Ahead	-	-
G4-EN8	Total water withdrawal by source	Outcomes from implementing Principle 7,8	Water Management: ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN9	Water sources significantly affected by withdrawal of water	Outcomes from implementing Principle 8	Water Management: ITC's Performance	-	-
G4-EN10	Percentage and total volume of water recycled and reused	Outcomes from implementing Principle 8	Water Management: ITC's Performance	-	Yes/ Independent Assurance Statement

Material Aspect: Biodiversity

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 8	Biodiversity	-	-
G4-EN11	Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas	-	-	None of ITC's operational sites are owned, leased, managed in, or are adjacent to, protected areas and areas of high diversity value, therefore, these standard disclosures are not applicable	-
G4-EN12	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas	-	-		-
G4-EN13	Habitats protected or restored	-	-		-
G4-EN14	Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk	-	-		-

Material Aspect: Emissions

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 7,8,9	Air Emissions: Management Approach, The Road Ahead	-	-
G4-EN15	Direct greenhouse gas (GHG) emissions (Scope 1)	Outcomes from implementing Principle 7,8	Air Emissions: ITC's Performance on Greenhouse Gases	-	Yes/ Independent Assurance Statement; Independent Assurance Statement on GHG Inventory
G4-EN16	Energy indirect greenhouse gas (GHG) emissions (Scope 2)	Outcomes from implementing Principle 7,8	Air Emissions: ITC's Performance on Greenhouse Gases	-	Yes/ Independent Assurance Statement; Independent Assurance Statement on GHG Inventory
G4-EN17	Other indirect greenhouse gas (GHG) emissions (Scope 3)	Outcomes from implementing Principle 7,8	Air Emissions: ITC's Performance on Greenhouse Gases	-	Yes/ Independent Assurance Statement; Independent Assurance Statement on GHG Inventory
G4-EN18	Greenhouse gas (GHG) emissions intensity	Outcomes on Principle 7,8,9	Air Emissions: ITC's Performance on Greenhouse Gases	-	Yes/ Independent Assurance Statement; Independent Assurance Statement on GHG Inventory
G4-EN19	Reduction of greenhouse gas (GHG) emissions	Outcomes on Principle 7,8,9	Air Emissions: ITC's Performance on Greenhouse Gases	-	-
G4-EN20	Emissions of ozone-depleting substances (ODS)	Outcomes on Principle 7,8	Air Emissions: ITC's Performance on Other Significant Air Emissions	-	-
G4-EN21	NOX, SOX, and other significant air emissions	Outcomes on Principle 7,8	Air Emissions: ITC's Performance on Other Significant Air Emissions	-	-

Material Aspect: Effluents and Waste

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement principles 8	Water Management: Management Approach, The Road Ahead; Recycling and Waste Management: Management Approach, The Road Ahead
G4-EN22	Total water discharge by quality and destination	Outcomes from implementing principle 8	Water Management: ITC's Performance	-	Yes/ Independent Assurance Statement
G4-EN23	Total weight of waste by type and disposal method	Outcomes from implementing principle 8	Our Performance: Recycling and Waste Management	-	Yes/ Independent Assurance Statement
G4-EN24	Total number and volume of significant spills	Outcomes from implementing principle 8	Air Emissions: ITC's Performance on Other Significant Air Emissions	-
G4-EN25	Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally	Outcomes from implementing principle 8	-	This Standard Disclosure is not applicable as there was no transport, import, export, or treatment of waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and IV.	-
G4-EN26	Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organisation's discharges of water and runoff	Outcomes from implementing principle 8	Water Management: ITC's Performance	-

Material Aspect: Products and Services

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-EN27	Extent of impact mitigation of environmental impacts of products and services	Outcomes from implementing Principles 7,8,9	Energy: Reporting ITC's Performance	-
G4-EN28	Percentage of products sold and their packaging materials that are reclaimed by category	Outcomes from implementing Principle 8	-	We are using 1,14,563 tonnes of post consumer waste paper/ paperboard which contributes to 22% of total fibre demand of our Paperboards and Specialty Papers Business. However we are not able to correlate the post consumer waste coming from the consumers of our products. For further details, please refer to "Raw Materials" section of this Report.	-

Material Aspect: Sustainable Forest Management

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
DMA	Aspect-specific DMA	Actions taken to implement principles 7,8,9	Raw Materials; Biodiversity	-

Material Aspect: Compliance

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-EN29	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations	Outcomes from implementing Principle 8	Compliance: Product Responsibility	-	Yes/ Independent Assurance Statement

Material Aspect: Transport

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-EN30	Significant environmental impacts of transporting products and other goods and materials for the organisation's operations, and transporting members of the workforce	Outcomes from implementing Principles 7,8	ITC's Performance on Greenhouse Gases: Air Emissions	-

Category: Social - Sub-category: Labor Practices and Decent Work

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Material Aspect: Employment

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement Principle 3,4,5,6	Labour Practices & Decent Work and Human Rights: Management Approach	-
G4-LA1	Total number and rates of new employee hires and employee turnover by age group, gender and region	Outcomes from implementation of Principle 6	Labour Practices & Decent Work and Human Rights: Performance	-	Yes/ Independent Assurance Statement
G4-LA2	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation		Labour Practices & Decent Work and Human Rights: Performance	-
G4-LA3	Return to work and retention rates after parental leave, by gender	Outcomes from implementation of Principle 6	Labour Practices & Decent Work and Human Rights: Performance	-

Material Aspect: Labor/Management Relations

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-LA4	Minimum notice periods regarding operational changes, including whether these are specified in collective agreements	Outcomes from implementation of Principle 3	Minimum notice periods regarding operational changes form part of long term agreements with employees.	-	-

Material Aspect: Occupational Health and Safety

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA		Occupational Health and Safety: The ITC Approach, The Road Ahead	-
G4-LA5	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs	*	As per ITC's Corporate guidelines, every Unit is required to have EHS committees to promote active participation of employees and service providers in EHS management. The committees have equal representation from workers and management.
G4-LA6	Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities	*	Occupational Health and Safety: On-site Safety Performance, Off-site Safety Performance.	-	Yes/ Independent Assurance Statement
G4-LA7	Workers with high incidence or high risk of diseases related to their occupation	*	Occupational Health and Safety: On-site Safety Performance	-
G4-LA8	Health and safety topics covered in formal agreements with trade unions	*	During the reporting year, 5 long term agreements were signed with trade unions. Health and safety topics were covered in each of these agreements.	-

Material Aspect: Training and Education

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-LA9	Average hours of training per year per employee by gender, and by employee category	Outcomes from implementation of Principle 6	Labour Practices & Decent Work and Human Rights: Performance	-	Yes/ Independent Assurance Statement
G4-LA10	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings	*	Labour Practices & Decent Work and Human Rights: Performance	-
G4-LA11	Percentage of employees receiving regular performance and career development reviews, by gender and by employee category	Outcomes from implementation of Principle 6	Labour Practices & Decent Work and Human Rights: Performance	-

Material Aspect: Diversity and Equal Opportunity

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-LA12	Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity	Outcomes from implementation of Principle 6	Governance Structure; Labour Practices & Decent Work and Human Rights: Performance	-

Sub-Category: Human Rights

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement Principles 1,24,5	Labour Practices & Decent Work and Human Rights: Performance	-

Material Aspect: Non-discrimination

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-HR3	Total number of incidents of discrimination and corrective actions taken	Outcomes from implementation of Principle 6	Labour Practices & Decent Work and Human Rights: Performance	-	Yes/ Independent Assurance Statement

Material Aspect: Freedom of Association and Collective Bargaining

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA		Labour Practices & Decent Work and Human Rights: Management Approach
G4-HR4	Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights	Outcomes from implementation of Principle 3	Labour Practices & Decent Work and Human Rights: Performance	-

Material Aspect: Child Labor

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-HR5	Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor	Outcomes from implementation of Principle 5	Labour Practices & Decent Work and Human Rights: Performance	-

Material Aspect: Forced or Compulsory Labor

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-HR6	Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor	Outcomes from implementation of Principle 4	Labour Practices & Decent Work and Human Rights: Performance	-

Category: Social - Sub-category: Society

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Material Aspect: Local Communities

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions to implement Principles 1,2	ITC's Mission Sunehra Kal for Sustainable & Inclusive Growth	-
G4-SO1	Percentage of operations with implemented local community engagement, impact assessments, and development programs	Outcomes of implementation of Principle 1,2	ITC's Mission Sunehra Kal for Sustainable & Inclusive Growth	-	Yes/ Independent Assurance Statement
G4-SO2	Operations with significant actual and potential negative impacts on local communities	Outcomes of implementation of Principle 1,2	ITC's Mission Sunehra Kal for Sustainable & Inclusive Growth	-	Yes/ Independent Assurance Statement

Material Aspect: Anti-corruption

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement Principle 10	Ethics and Integrity	-
G4-SO3	Total number and percentage of operations assessed for risks related to corruption and the significant risks identified	Outcomes of implementation of Principle 10	Ethics and Integrity	-
G4-SO4	Communication and training on anti-corruption policies and procedures	Outcomes of implementation of Principle 10	Ethics and Integrity	-
G4-SO5	Confirmed incidents of corruption and actions taken	Outcomes of implementation of Principle 10	Ethics and Integrity	-

Material Aspect: Public Policy

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	Actions taken to implement Principle 10	Responsible Advocacy	-
G4-SO6	Total value of political contributions by country and recipient/beneficiary	Outcomes of implementation of Principle 10	Nil

Material Aspect: Anti-Competitive Behavior

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-SO7	Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes	*	Product Responsibility: Compliance	-	Yes/ Independent Assurance Statement

Material Aspect: Compliance

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations	*	Product Responsibility: Compliance	-	Yes/ Independent Assurance Statement

Category: Social - Sub-category: Product Responsibility

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Material Aspect: Customer Health and Safety

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	*	Product Responsibility: Customer Health and Safety	-
G4-PR1	Percentage of significant product and service categories for which health and safety impacts are assessed for improvement	*	Product Responsibility: Customer Health and Safety	-	Yes/ Independent Assurance Statement
G4-PR2	Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes	*	Product Responsibility: Compliance	-

Material Aspect: Product and Service Labeling

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-DMA	Aspect-specific DMA	*	Product Responsibility: Product Information and Labelling	-
G4-PR3	Type of product and service information required by the organisation's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements	*	Product Responsibility: Product Information and Labelling	-
G4-PR4	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes	*	Product Responsibility: Compliance	-
G4-PR5	Results of surveys measuring customer satisfaction	*	Product Responsibility: Product Information and Labelling	-	Yes/ Independent Assurance Statement

Material Aspect: Marketing Communications

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-PR6	Sale of banned or disputed products	*	Product Responsibility: Compliance	-	-
G4-PR7	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes	*	Product Responsibility: Compliance	-	Yes/ Independent Assurance Statement

Material Aspect: Customer Privacy

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data	*	Product Responsibility: Customer Privacy	-

Material Aspect: Compliance

Specific Standard Disclosures
DMA and Indicators	Description		Page Number/ Explanation	Omissions	External Assurance
G4-PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services	*	Product Responsibility: Compliance	-

* No direct requirement by UNGC - COP
# UNGC - COP - United Nations Global Compact - Communication of progress