ITC Limited Report and Accounts 2020



The Mnemonic for this year's Annual Report denotes ITC's multiple drivers of growth represented by the diverse coloured petals blooming and growing outward in all directions, signifying ITC's growing contribution across sectors. The interlinked loops in the middle represent the synergies between ITC's diverse businesses contributing to its competitiveness. The use of bright colours in the mnemonic symbolises ITC's resolve to reimagine the future with new ideas and aspirations. The use of saffron, white and green in the top-bottom and left-right sequence in the interlinked loop represent ITC's credo of Nation First.

All ITC facilities have implemented the highest standards of hygiene and safety. Some of the pictures in the report were taken prior to the COVID-19 pandemic and therefore may not depict the current pandemic related measures.

ITC: Reimagining the Future, Putting Nation First

The COVID-19 pandemic has severely impacted lives and livelihoods across the globe. The long-term implication on societies and economies will be...

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ITC: Creating Value for India

ITC: An Exemplar in Triple
Bottom Line Performance

  • Gross Sales Value* 76097 cr for the year ended 31st March, 2020
  • Among the Top 3 contributors to the Exchequer in the private sector in India
  • Free Cash Flow 11693 cr Highest in the FMCG industry
  • ITC's FMCG products reach over 140 million households in India

ITC's Businesses

ITC's World-Class Indian Brands

Agile and Compassionate Response
to COVID-19

New Launches
During the Lockdown

Despite the lockdown, ITC launched a bouquet of specially crafted innovative products with agility and speed to cater to the consumers' urgent needs for health, wellness and hygiene solutions.

New Delivery Models
to Ensure Availability

ITC Hotels: Ensuring Highest
Levels of Hygiene & Safety of Guests

Deepening Digital Consumer
Engagements during the pandemic

Product Launches

Branded Packaged Foods

ITC's Cutting-Edge
Innovation Engine

Journey towards
Accelerated Digitalization

ITC Baareh
Mahine Hariyali

ITC's World-Class Indian Brands
Anchoring Inclusive Value Chains

ITC's Water
Stewardship Mission

  • ITC is the only company in the world to be water positive for 18 years
  • Bringing Water to over 1.13 million acres
  • Drought proofing agriculture
  • ITC's Water Stewardship Programme has benefited over 3.31 lakh people in 15 states
  • ITC's Biodiversity Management Initiatives: to improve forest cover through soil moisture conservation and fringe area development

ITC's Social and
Farm Forestry Initiative

  • Greening over 8.02 lakh acres
  • Creating 147 million person days of sustainable livelihoods for tribal and marginal farmers
  • Sustainable source of fibre for ITC's Paperboards and Packaging Business and ITC's Notebook brands Classmate and Paperkraft

ITC: Sab Saath Badhein

Financial Highlights

Business Responsibility Report

ITC InfotechLeading global technology services and solutions provider

CII-ITC Centre of Excellence
for Sustainable Development

The CII-ITC Centre of Excellence for Sustainable Development, established by ITC in 2006 in collaboration with the Confederation of Indian Industry (CII), continues with its value-added initiatives to create awareness, provide thought leadership, build capacity and award exemplary performance in the area of sustainability. An Advisory Council, which includes members from industry, civil society and institutions, provides strategic direction to the Centre.

Awards & Accolades

Major Awards 2019-2020Major Awards Over The Years

ITC: Transforming
Lives and Landscapes

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