ITC SUSTAINABILITY REPORT 2016 GRI - G4 COMPLIANT, IN ACCORDANCE - COMPREHENSIVE

ITC's Mission Sunehra Kal for Sustainable & Inclusive Growth

  • Management Approach - Society

    ITC believes that the performance of business enterprises must be measured in terms of the value they create for society. Enterprises that embed sustainability in their business strategies can deliver substantial stakeholder value through innovative development models that simultaneously create livelihood opportunities and a positive environmental footprint. The Company firmly believes that such an approach unleashes strong drivers for achieving development with social equity.

  • Policy

  • Commitments

  • Goals & Targets

  • Targets & Timelines

  • Responsibilities

  • Specific Actions

Horizon I: Sustainable Livelihoods Today

  • ITC's e-Choupal

    The ITC e-Choupal initiative is a powerful example of a development model that delivers large-scale societal value by co-creating rural markets with local communities. Recognising the various challenges faced by farmers, like fragmented farms, weak infrastructure and involvement of numerous intermediaries, ITC designed e-Choupal to deliver enhanced value to all participants in the value chain, including farmers. With a judicious blend of click & mortar capabilities, ITC e-Choupal has triggered a virtuous cycle of higher productivity, higher incomes and enhanced capacity for farmer risk management, larger investments and higher quality and productivity.

    The initiative has enhanced the competitiveness of Indian agriculture by leveraging the power of Information Technology to empower small and marginal farmers. Village internet-kiosks managed by farmers themselves, called "sanchalaks", facilitate access to information to other farmers, in their own local language. Real-time information on weather forecasts and market prices, customised knowledge on scientific farm practices and risk management are supplemented by the availability of quality farm inputs and price discovery of farm produce within the village.

    The e-Choupal network also provides on-farm agri extension services. Reaching the fruits of scientific and technological research to the farmer, demonstration farms called Choupal Pradarshan Khets have been set up to propagate best practices, while field schools enable transfer and adoption of knowledge. The programme offers other services like consultation and supervision by experts, soil testing, balanced fertilisation, foundation seeds and seed treatment, water, weed, pest and post-harvest crops management and supply of quality inputs like drought-resistant seeds to improve farm competencies.

    ITC e-Choupal enhances the ability of farmers to take informed decisions, aligns their farm output with market demand and ensures higher quality and productivity. The aggregation of demand for farm inputs from individual farmers gives them access to high quality inputs from established manufacturers at fair prices.

    Launched in June 2000, ITC e-Choupal is today the largest initiative among Internet-based interventions in rural India. Its services reach out to more than 4 million farmers in over 35,000 villages through 6,100 kiosks spread across 10 states.

    The intervention is an important component of ITC's multi-dimensional Integrated Rural Development Programme that has evolved from its deep understanding of the challenges and opportunities inherent in the farm sector.

  • Social Forestry

  • Sustainable Agriculture

  • Soil & Moisture Conservation towards Water Security

  • Animal Husbandry Services

  • Women's Economic Empowerment

Horizon II - Creating Capabilities for Tomorrow

  • Primary Education

    ITC's education programme aims to provide weaker sections of society access to education with focus on learning outcomes and retention. Another area of focus is development of 'child friendly schools' through strengthening of school infrastructure (boundary walls, additional classrooms, sanitation and drinking water facilities, furniture and electrical fittings) and introducing Water Sanitation and Hygiene (WASH) practices in schools/ anganwadis in a manner where operations and maintenance become sustainable.

    In 2015-16, 45,823 children were covered under the Primary Education initiative which includes: (i) 30,093 children in Pratham Read India Plus programme for 13 factory locations spread across Maharashtra, West Bengal, Uttarakhand, UP, Himachal, Telangana, AP, Karnataka and TN (ii) Over 15,730 children in Bihar under Pratham SLC programme. Over and above this, 176 Supplementary Learning Centres (SLCs) were operational to mainstream weak students/ students from marginalized communities into regular schools. To date the programme has reached out to over 4.60 lakhs children.

    Sustainable operations and maintenance of school infrastructure

    164 government primary schools were provided sanitation infrastructure support through gender and age appropriate facilities. To ensure sustainable operations and maintenance of infrastructure provided, School Management Committees were strengthened in 189 schools spread and 113 Child Cabinets and Water and Sanitation (WATSAN) committees were formed in various schools with the active involvement of students and teachers. Water, Sanitation and Hygiene (WASH) campaigns were carried out, directed at multiple stakeholders - communities and community based organizations, government departments, children and teachers in schools - in the states of Andhra Pradesh, Bihar, Karnataka, Madhya Pradesh, Tamil Nadu, Telangana, Uttarakhand and West Bengal.

  • Vocational Training

  • Sanitation

  • Solid Waste Management

Responsible Advocacy

ITC believes that it is necessary to represent to and engage with authorities on matters concerning the various sectors in which it operates. The Board approved Policy on Responsible Advocacy provides the framework for the necessary interface with Government/ Regulatory Authorities. ITC works with apex industry institutions that are engaged in policy advocacy, like the Confederation of Indian Industry, Federation of Indian Chambers of Commerce and Industry, Associated Chambers of Commerce and Industry of India and various other forums including regional Chambers of Commerce. ITC's engagement with the relevant authorities is guided by the values of commitment, integrity, transparency and the need to balance interests of diverse stakeholders.

The Company, for its social development projects, organises meetings with the local administration and state governments to seek their participation and involvement. Their expert advice and counsel are also sought and approvals obtained, where required, for the planned interventions. The Company also engages in public-private-partnerships (PPP) with the state governments for such projects.

The CII-ITC Centre of Excellence for Sustainable Development also interacts with the Government and policy makers to promote sustainable development and inclusive growth through corporate action.

Creating Enduring Institutions

CII-ITC Centre of Excellence for Sustainable Development

The CII-ITC Centre of Excellence for Sustainable Development, established by ITC in collaboration with the Confederation of Indian Industry (CII) in 2006, continues its endeavours to promote sustainable business practices among Indian enterprises. The centre is steered by its Advisory Council, headed by Mr Y C Deveshwar, Chairman, ITC Limited, and comprises members from industry, civil society and academia. The Council provides strategic direction to the organisation.

The Centre celebrated its tenth year with its annual Sustainability Summit in September 2015. Experts and participants from across the country deliberated on a wide range of sustainability topics at the two-day summit. The year also marked a decade of the CII-ITC Sustainability Awards, instituted to reward and recognise outstanding contributions made by corporates in the field of sustainability. Over the past 10 years, the Awards have set benchmarks of excellence in sustainable business in India. Mr Suresh Prabhu, Union Minister for Railways, gave away the CII-ITC Sustainability Awards to 26 winners across various categories in 2015.

On the International Day for Biological Diversity on May 22, the India Business & Biodiversity Initiative (IBBI), launched by the Centre in 2014, released the publication, 'Bridging Business and Biodiversity: Innovative Approaches'. The publication, released in association with the Union Ministry of Environment, Forest and Climate Change (MoEFCC), highlights the concept of natural capital and its relation to biodiversity and ecosystem services.

During the year, the Centre also launched the Annual CSR Tracker, based on an analysis of CSR disclosures of companies. The tracker analysed 1,181 BSE-listed companies with respect to the amount of funds spent, CSR activities, geographical areas targeted and committees & policies instituted. The centre also launched the Siemens Integrity Initiative (SII), a project aimed at creating awareness on responsible business practices.

The Centre continued to work with the MoEFCC on various legislations and policies concerning business and environment. It provided inputs for the draft "Guidelines on private sector participation for afforestation on degraded forests land", "Use of Multi-layered packaging under Draft Plastic Waste Management Rules 2015", and the draft Environment Laws Amendment Bill 2015.

The Centre participated in the 21st session of the Conference of Parties (CoP) to the United Nations Framework Convention on Climate Change held in Paris in the winter of 2015. The climate negotiations was of great significance since a legally binding agreement, which will become operational in 2020, was to be finalised at the event. As India prepared for COP21, the Centre engaged with the MOEFCC on drafting India's Intended National Determined Contributions (INDC). It mobilised inputs from key industry segments, ensuring that industry was fully aligned with the Government on the implementation of the INDCs.

The ITC Sangeet Research Academy (ITC SRA)

The ITC Sangeet Research Academy (ITC SRA), which was established in 1977, continues to be a true embodiment of ITC's sustained commitment to a priceless national heritage. The Company's pledge towards ensuring enduring excellence in Classical Music education has helped ITC SRA adhere to the age-old 'Guru-Shishya Parampara'.The Academy has eminent musicians imparting quality Hindustani classical music to its scholars. Its list of Gurus includes living legends like Padma Vibhushan Vidushi Girija Devi, Padma Bhushan Buddhadev Dasgupta, Padma Shri Ulhas Kashalkar and Padma Shri Ajoy Chakrabarty. The focus of the Academy is on nurturing exceptionally gifted students, carefully hand-picked across India, who receive full scholarships to reside and pursue music education in the Academy's campus. This has provided opportunities to young talent to train under the tutelage of the country's most distinguished stalwarts and has helped create the next generation of musical masters.

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