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Information Technology

ITC Infotech is a fully owned subsidiary of ITC Ltd. Formed in 2000, ITC Infotech has today carved a niche for itself in the arena of global IT services and solutions. The company has established technology Centers of Excellence (CoE) to deepen capabilities and incubate cutting-edge technical competencies. A robust outsourcing model, comprehensive suite of differentiated solutions & services and focus on excellence in execution has provided the company a leadership position in chosen domains.

With over 5600 employees, ITC Infotech conforms to the highest standards in process quality, with ISO 27001, ISO 9001 and CMMi Level 3 accreditations.

ITC Infotech’s customer centric go-to-market approach is organized by industry verticals: Banking Financial Services & Insurance (BFSI), Consumer Packaged Goods, Retail, Manufacturing, Media & Entertainment, Travel, Hospitality, Life Sciences and Transportation & Logistics.

The company enjoys the rare advantage of having a practitioner's expertise in some of these industry verticals, which has in part been bequeathed by parent ITC Limited, which runs market leading businesses in these verticals. While an enterprise range of technology capabilities and world class quality processes form the foundation of ITC Infotech's cutting-edge IT service strength ensures that IT services delivery always places business needs ahead of technology.

People first

ITC Infotech nurtures its employees through numerous training and development programmes to help them actualize their potential. The overarching objective is to ensure for each individual, a wholesome and challenging job profile, thereby constantly aligning individual aspirations to organizational needs. ITC Infotech offers global careers, global exposure and a diversity of opportunities to create business and technology leaders of tomorrow.

The company became the first Indian IT company to receive the prestigious Social Accountability (SA) 8000:2008 certification. SA8000 is widely accepted as the most viable and comprehensive international workplace management system.

World’s leading companies trust ITC Infotech

Services for the Banking, Financial Services & Insurance industry

ITC Infotech is working with a bevy of Fortune listed global customers. Today, ITC Infotech has a customer base of over 200 globally; 9 out of the top 10 customers have been with ITC Infotech for over 5 years.

The company has established 7 development centers globally, with offices in 18 countries and client engagements in 35+ countries. ITC Infotech's service delivery footprint spans five continents and is spread across 140 countries.

Leadership in identified niches

ITC Infotech focuses on developing deep and differentiated capabilities to enhance expertise in specific industry domains, business solutions and technologies. This steadfast focus on delivering enduring value to customers has formed the bedrock of the company's growth strategy. The company has been successful in attaining differentiation in niches and continues to gain competitive advantage to strengthen market standing.

Services for the Banking, Financial Services & Insurance industry

ITC Infotech possesses unmatched implementation experience and expertise of creating lager scale offshore developments centers for global BFSI giants, providing customers speed-to-market at optimized costs.

Domain knowledge of Trade & Risk management solutions for financial institutions and specialist capabilities in testing services & solutions makes ITC Infotech a partner of choice for customers.

Product Lifecycle Management

A long term strategic partnership with PTC has helped ITC Infotech create cutting edge expertise in Product Lifecycle Management (PLM). Today, ITC Infotech has the world’s largest team of PLM experts (on Windchill & Flex PLM) and experience of 700+ implementations in PLM & over 400,000 person years of experience in providing Engineering Services.

Infrastructure Services

ITC Infotech delivers world-class quality and has demonstrated agility in delivery for global majors in the area of standard desktop and application packaging. The company also offers specialized Windows 7 migration services, powered by differentiated expertise in remediation of user made systems, ensuring a smooth transition, with zero user disruption. The company also delivers measurable business benefits through Cloud computing services and is ISO20K certified in delivering infrastructure projects.

Enterprise Resource Planning Services

ITC Infotech works with customers to enhance returns from their SAP investments, through niche value-added services around: Business Intelligence/ BusinessObjects (BI/BO), Supply Chain Performance Management, Sustainability Performance Management, Master Data Management and Automation Testing.

ITC Infotech's solutions are integrated with Business Intelligence (BI) modules, producing metrics and dashboards to facilitate business decision making. With in-depth expertise across SAP technologies, and vast implementation experience, ITC Infotech is SAP’s co-innovation partner across SAP products.

Services around Oracle Technologies

With unmatched expertise in current and next-generation Oracle CRM, BI & Middleware platforms, ITC Infotech provides end-to-end services in the areas of Loyalty and Customer Experience Management (Cx). The company offers well defined and actionable enterprise customer experience strategies aimed at driving a renewed focus on customer acquisition, retention and delight. ITC Infotech’s cloud enabled Customer Experience Management solutions powers Loyalty programs and ensures the most profitable customers stay loyal.

ITC Infotech has also partnered with Oracle to develop and offer Comprehensive Trade Management (CTM) solution. With predictive trade planning, real-time what-if scenario planning and consumption based volume planning capabilities, the CTM solution enables companies to turn their trade promotion management systems into trade promotion planning systems.

The depth and breadth of expertise developed by ITC Infotech, through large scale implementation, makes the company a leader in offering Loyalty services & solutions. Most airline customers of Siebel Loyalty choose ITC Infotech as their implementation partner. ITC Infotech is also the only IT company in the world to provide CRM Loyalty as a Service (owing to the BPO agreement with Oracle).

Industry Recognition

Premier analyst and market research agencies have recognized ITC Infotech's position as the preferred IT partner. The company has been:

  • Featured amongst Top 100 Global Outsourcing Companies in the Leaders category - International Association of Outsourcing Professionals
  • Ranked amongst Top 10 Specialty Application Development Providers - Global Services, CMP Media
  • Named amongst major Indian global service providers for PLM implementation and engineering services - ARC Advisory
  • Listed as a leading Player in CRM & CPG Space, and mentioned amongst top service providers for Radio Frequency Identification (RFID) and SAP - Forrester
  • Featured among cool vendors in application services, hype cycle for IT Outsourcing and mentioned in reports on PLM Services Providers - Gartner
  • Referred to as a Key Offshore Testing Services Provider - AMR Research

ITC Infotech won the Architecture Award of Excellence 2010 from Steve Towers & John Zachman, acclaimed pioneers in the field of BPM & EAI.


Links to Press Releases


Links to Press Reports


Please visit our site : www.itcinfotech.com