By Amy Waldman
IHI, India At least once a day in this village of
2,500 people, Ravi Sham Choudhry turns on the computer in his front room and logs in to
the Web site of the Chicago Board of Trade.
He has the dirt of a farmer under his fingernails and pecks
slowly at the keys. But he knows what he wants: the prices for soybean commodity futures.
A drop in prices on the Chicago Board, shown in red, could
augur a drop in prices here, meaning that he and fellow soybean farmers should sell their
crop now. An increase there augurs that the farmers should wait for prices to rise.
"If it goes up there, it goes up here," Mr.
Choudhry said. The correlation is rough but real. Real, too, is the link between farmers
in rural central India and around the globe, thanks to a company's innovation.
The concept is the e-choupal, taken from the Hindi word for
village square, or gathering place. The twist is the "e": providing a computer
and an Internet connection for farmers to gather around. Mr. Choudhry supervises the
project for Tihi and several nearby villages.
E-choupal allows the farmers to check both futures prices
across the globe and local prices before going to market. It gives them access to local
weather conditions, soil-testing techniques and other expert knowledge that will increase
their productivity.
Nonprofit organizations have tried similar initiatives but
none have achieved anywhere near the scale that e-choupals have. There are now 1,700 in
this state, Madhya Pradesh, and 3,000 total in India. They are serving 18,000 villages,
reaching up to 1.8 million farmers.
As a result, say those who have studied the concept, the
company behind e-choupals, ITC Ltd., has done as much as anyone to bridge India's vast
digital divide: most of its one billion people have no access to the technology developed
by some of their fellow Indians, whether in Bangalore or Silicon Valley.
E-choupals may offer a model for all developing countries.
"It is a new form of liberation," C. K. Prahalad,
who led a case study on e-choupals for the University of Michigan Business School, said of
the transparency and access to information they give farmers.
More than two-thirds of India's people still depend on
agriculture for their livelihood. With little chance of the huge manufacturing boom that
has employed many rural poor in China, the challenge is to increase farmers' productivity.
Even more tantalizing, ITC now has the means to reach into
some of India's 600,000 villages, where 72 percent of the people live and where the
greatest potential markets lie. Most businesses never venture to an area with fewer than
5,000 people, said ITC's chairman, Y. C. Deveshwar.
Eventually the company expects to sell everything from
microcredit to tractors via e-choupals and hopes to use them to become the Wal-Mart
of India, Mr. Deveshwar told shareholders this year.
"We are laying infrastructure in a sense," Mr.
Deveshwar said. Sixty companies have already taken part in a pilot project to sell
services and goods, from insurance to seeds to motorbikes to biscuits, through ITC.
By overcoming the infrastructure problems that have
hampered progress in India's villages in the past ITC decided to use satellites and
solar panels, for instance, to sidestep the state's shaky power supply and lack of phone
lines and by offering full Internet service on the computers, the company has
instantly broadened villagers' horizons.
"We never dreamed of this, that our village would be
connected to the world," said Mulchin Sath, Mr. Choudhry's father and also a farmer.
E-choupals were born in 2000 from ITC's determination to
capture more of the soybean crop, which it turns into oil to sell in India and into animal
feed to export. In purchasing soya, it has long been dependent on a static, archaic
system: Farmers sold to village traders or went to government markets, settling for
whatever price was offered. ITC then had to buy from the traders or markets, with little
quality control and high transaction costs.
The idea of the e-choupals was to allow the company to buy
more directly from farmers; e-choupals allow farmers to check prices the night before, and
then decide whether they want to sell directly to the company the next day.
The company weighed trying to deliver information through
television or radio, but given the variety of Indian farms and farmers knowledge,
soil conditions and weather all vary immensely it thought an Internet channel would
allow for more tailored information.
E-choupals also provide information that will increase
farmers' productivity and income. An Indian soybean farmer is one-third as productive as
an American one, said David Upton, co-author of a case study of e-choupals for Harvard
Business School.
Raising farmer incomes was an important goal. S. Sivakumar,
43, the head of the company's international business division and the originator of
e-choupals, said he had long been frustrated by how a lack of opportunity limited the
ambitions and achievements of Indian farmers.
"This has been a clear commercial initiative with
social good in mind," he said.
Mr. Deveshwar agreed, saying he found it hard to become
enthusiastic about making a rich man richer, but felt very motivated to make a poor farmer
less so.
Besides computers, ITC introduced other efficiencies, like
electronic weighing, which is more precise than the manual weighing at government markets.
Eventually farmers, heavily dependent on the monsoon, may be able to sell futures on their
own crops online, thus spreading their risk.
E-choupals have already reduced ITC's transaction costs and
the quality of the soybeans it buys is better. As e-choupals continue expanding to other
crops like wheat, the returns will be greater.
E-choupals show that "in an emerging economy, a
profitable enterprise can deliver social good without an unnecessary trade-off between the
two," Mr. Upton said.
The company has also shown that technology can be deployed
even in areas with substantial illiteracy. ITC selects a lead farmer, or sanchalak, to run
each e-choupal, which serves three to four villages. He is meant to be literate,
progressive, young, with an entrepreneurial spark and a good reputation.
Mr. Choudhry, the lead farmer here, said he took an oath in
front of the whole village to "work for the welfare of farmers with honesty and
integrity." Farmers from his and nearby villages call or stop by to check prices or
exchange information. For his efforts, he gets one-half of 1 percent commission on
whatever farmers in his area sell to ITC.
Last year, Mr. Choudhry earned 14,000 rupees, about $300,
in commission. This year, he has earned that much in one month.
"Our underlying assumption that farmers are
entrepreneurial has proved true," Mr. Sivakumar said.
Mr. Choudhry has only a middle-school education, and says
working with the computer was difficult at first. His 16-year-old son handles most of the
e-mail, sending messages about crop diseases and communicating with other sanchalaks.
The venture has not been without challenges. The company
had to convince states to waive laws, born of India's protectionist socialist past, that
require farmers to sell their produce to government markets.
It has also run up against India's still entrenched caste
system, with some communities demanding two computers so castes would not have to mix. ITC
refused to yield.
But most of its sanchalaks are from the dominant caste in a
village, which is rarely a lower caste, because they must command respect. Mr. Sivakumar
said in some cases, low-caste farmers still did not have access to e-choupals, buttressing
some critics' concern that technology may just reinforce existing inequalities.
For now, however, e-choupals seem to be reducing inequality
of access to information between some rural poor and the urban middle class. Monitoring
data show that 70 percent of the activity on the ITC computers does not involve the
choupal, Mr. Sivakumar said, and exploration of the Internet has just begun.
In this village, schoolchildren have already discovered
they can check examination results online, and Mr. Choudhry's father and son have found
Web versions of Hindi newspapers. In Karnataka State, ITC will soon try allowing farmers
to gain access to government land records through e-choupals.
In Chapra village, Atul Singh, 17, the son of the
sanchalak, has learned how to download music from indiafm.com and to chat on Yahoo.
"How r u?" he typed, as his screen informed him
that "asian-honeypie has joined the room." A flood of obscenities from a hacker
then filled the screen, as the mellifluous cooing of a Hindi song, "How Unfaithful
You Are, My Dear Friend," filled the room.