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IAOP recognizes ITC Infotech as a Super Star for Sustained Excellence in Outsourcing Services
27 Jun 2018

Features as a 'Leader' in the IAOP's 'Global Outsourcing 100' Report consecutively for 12 years

ITC Infotech, a global scale, full service provider of technology solutions and a fully-owned subsidiary of ITC Ltd., has been ranked a 'Leader' in the Global Outsourcing 100® report, for the 12th consecutive year by IAOP®. ITC Infotech has also been identified as a 'Super Star of the Global Outsourcing 100' for its 'Sustained Excellence' consecutively this year.

IAOP® annually produces The Global Outsourcing 100 list to help companies in their outsourcing decisions. This year IAOP continued its focus on programs for innovation and corporate social responsibility as these two elements are central to customer's outsourcing decisions. IAOP has recognized ITC Infotech with sub-list honors in several categories including Customer References, Awards & Certifications, Programs for Innovation and Programs for Corporate Social Responsibility.

"We are proud to be consistently acknowledged for our excellence in outsourcing services for 12 consecutive years," said Sushma Rajagopalan, CEO & MD, ITC Infotech. "We are delighted this report recognizes our commitment and excellence in delivering innovative differential solutions and an array of comprehensive outsourcing services. With our continued innovative creations such as Digitelligence@work and innoruption labs, we strive to provide best of class solutions for our clients and enhance their business operations."

"In today's economy, it is more important than ever for outsourcing buyers to be able to easily identify and select the right company for their outsourcing needs," said IAOP CEO, Debi Hamill. "The Global Outsourcing 100 and World's Best Advisors lists are the essential tools companies reference to make smarter decisions. We are proud to recognize ITC Infotech for being among the highest rated companies in customer references, company awards and certifications, programs for innovation, corporate social responsibility."

Companies were judged on five critical characteristics for the rankings: Size and Growth as measured in revenue, employees, and global presence, Customer References as demonstrated through the value being created at the company's top customers, Awards & Certifications, Programs for Innovation and Corporate Social Responsibility (CSR). The aggregate scores from the five areas mentioned determine inclusion on the lists. The final scores are reviewed and allotted by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.

The full version of the Global Outsourcing 100 rankings and lists of categories will be published on June 1, 2018 in a special issue of FORTUNE magazine.

About ITC Infotech

ITC Infotech is a specialized global full service technology solutions provider, led by Business and Technology Consulting. ITC Infotech's Digitaligence@work infuses technology with domain, data, design, and differentiated delivery to significantly enhance the experience and efficiency, enabling its clients to differentiate and disrupt their business.

The company caters to enterprises in Supply Chain based industries (CPG, Retail, Manufacturing, Hi-Tech) and Services (Banking, Financial Services and Insurance, Airline, Hospitality) through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech is a fully-owned subsidiary of ITC Ltd, one of India's foremost private sector companies and a leading multi-business conglomerate. With a market capitalization of over US$ 50 billion and turnover of US$ 8 billion, ITC Limited is acknowledged as one of India's most valuable business corporations. It has been ranked as India's most admired companies by a survey conducted by Fortune India, in association with the Hay Group.

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About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit

About The Global Outsourcing 100

As the global, standard-setting association and advocate for outsourcing professionals and the organizations they support, IAOP® annually produces subsequent research to help companies in their outsourcing decisions:

  • The Global Outsourcing 100 - the annual listing of the world's best outsourcing service providers - in its twelfth year
  • The World's Best Outsourcing Advisors - the annual listing of the top outsourcing advisors and consultants - in its ninth year

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services - not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today's leaders but tomorrow's rising stars.

The World's Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the list of advisors highlights the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

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